Get ready to impact thousands of lives, one racer at a time!
Event Director: William Petty
Volunteer Support: Jimmy – jimmy@hyroxtw.com
At check-in you will be gifted our Race Crew Kit!
Here’s what to expect:
- Exclusive Race Crew ‘Hyrox x Puma’ uniform (T-shirt)
- Official ‘Race Crew Tag Collectible’ (**new for 2024**)
- 10% off all apparel at the Hyrox Merch Store on race day
- Partner discount vouchers
We will be posting the Race Crew Brief video onto the Race Crew WhatsApp group on Monday 23rd June a 7pm.
Please join the Race Crew WhatsApp group HERE
We will be using this WhatsApp group for all main communications and questions during the build up to the race day.
SINGAPORE NATIONAL STADIUM
Address: Singapore National Stadium, 1 Stadium Drive, Singapore
Date: 29th June 2024,
Shift 1: 0700-1500
Shift 2: 1400-2200
Please do NOT be late.
Meeting point: Singapore National Stadium, Gate 18 side entrance
On the event day, we expect congestion due to high volume of visitors and racers. Please come early to ensure you are able to arrive on time.
There are multiple car parks within the immediate vicinity of the National Stadium.
Singapore Sports Hub car parks are equipped with Electronic Parking System (EPS) gantries. Parking rates are $0.65 per half hour with a 10 minute grace period.
For delivery please see vehicle access below
The 🔗 to the Singapore Sports Hub Parking site is HERE.
You’ll receive an official HYROX x Puma shirt as part of your Crew Pack!
In terms of shorts or leggings; active wear is the best options, black in colour and (preferably) minimal branding (as we have Puma as our apparel partner).
We suggest trainers for your feet – you will be in amongst the action and on your feet most of the day!
We’ll provide fluids, food and snacks for volunteers on each shift but please bring any extra food you wish to have to keep your energy levels high!
Please bring your own water bottle as we will provide water.
Note: National Stadium is providing the catering. Vegetarian and vegan options will be available but please tell us if you have other dietary requirements (or Bring Your Own).
You can find the rulebooks for the HYROX Race HERE
STATION BRIEFING
ATHLETE SUPPORT
Welcome to the frontline of HYROX!
As the first point of contact for athletes, you play a vital role in setting the tone for their race day experience.
Your mission?
Keep check-in smooth, efficient, and welcoming. If you’ve got customer service experience, even better!
What You’ll Do:
✅ Scan athlete QR codes for a quick, hassle-free check-in.
✅ Hand out timing chips, wristbands, and (write) race numbers – accuracy is key!
✅ Answer registration questions and provide essential race info with confidence.
At the start of your shift, the HYROX Registration Manager will give you a full briefing, so you’ll be fully prepped to tackle the day like a pro.
What We’re Looking For:
🔍 Attention to Detail – Accuracy is everything at check-in.
😊 Friendly & Positive Vibes – Make every racer feel welcome and ready to bring their best!
⚡ Calm Under Pressure – This is a fast-paced environment; quick thinking is a must.
Your energy and efficiency shape every athlete’s first impression – help them start strong!
As part of the HYROX Spectator Check-In team, you’re the first friendly face our guests see!
Your role is all about creating a smooth and hassle-free experience, making sure every spectator is relaxed and ready to cheer on the athletes.
What You’ll Do:
👕 Wear the official Yellow HYROX Spectator Tee – this makes you easily recognisable to spectators.
📲 Scan QR Codes – use one of the HYROX iPhones to check in spectators with ease.
🎟️ Hand Out Wristbands – place the correct colour wrist band on their wrist and tighten it gently (see wristband colour guide below):
SATURDAY SPECTATOR WRISTBANDS
TBC
SUNDAY SPECTATOR WRISTBANDS
TBC
Before your shift starts, the Registration Manager will give you a quick rundown on iPhone usage, wristband allocation, where to stand and other useful information.
Important Notes:
🔹 Wristbands = Entry – Every spectator needs one to access the race halls. Unless we’re sold out, tickets can be purchased on Race Day (there will be a QR code that people can scan).
👶👴 Kids Under 12 & Seniors 65+ Enter Free – but they still need a wristband! Use your judgement – no need to ID them unless you’re not sure!
Your job keeps the energy high and the entry process seamless – so smile, stay sharp, and get ready to welcome the HYROX crowd!
The HYROX Bag Drop may not sound like a fun assignment but, it is a crucial touchpoint for racers and you get to interact with all of them. This is where they trust you to keep their gear safe while they focus on their race.
Your job?
Keep things efficient, organised, and hassle-free so racers can stay stress-free and race-ready!
What You’ll Do:
🎒 Sort Bags by Race Time – Place each bag on the correct table based on the athlete’s start time (it’s written on their arm).
📦 Keep It Organized – A tidy setup means faster drop-off and retrieval.
❓ Answer Questions – Help athletes understand the bag drop process.
⚡ Work Fast – Speed and efficiency = happy, focused athletes.
How It Works:
🕒 Tables Are Labeled by Race Start Time – example: 00:00, 10:00, 20:00…
✍️ Athletes Write Their Race Number On Both Sides Of The Tag – They must attach the provided tag securely at the top of their bag before handing over their bag.
📍 Bags Stay in Their Section – This makes post-race pickup quick and easy.
Why This Matters:
A seamless bag drop means less stress, shorter lines, and a smoother race day for everyone. When athletes feel organised, they perform better – so let’s keep things fast, friendly, and efficient!
Note: Racers are NOT to enter the bag storage area and help themselves!
The HYROX Main Crossing Point is a high-traffic zone where racers and spectators intersect.
Your role?
Keep the flow smooth, safe, and efficient – ensuring racers stay in motion while crossings happen seamlessly and safely.
Your Team & Responsibilities:
🚦 7 Team Members – Spread across key crossing points.
➡️ 1 Arrow Holder – Positioned at the top of the run course with a large yellow arrow, directing racer traffic.
🚸 Crossing Crew – The rest of the team manages safe entry and exit at the crossing points.
How It Works:
🔶 The Arrow Holder controls the movement of athletes, guiding them along the run course.
👀 The Crossing Crew stays alert, assisting spectators and racers while ensuring crossings only happen when safe.
⚡ Stay proactive—quick, clear communication keeps everyone moving efficiently!
This is a fast-paced, high-energy role that keeps the race flowing smoothly. Stay sharp, stay engaged, and keep HYROX running strong! 💪
The ROXZONE Water Station is a critical hydration point where athletes grab a quick drink before powering through their next workout station.
This is fast-paced, high-energy, and essential to keeping racers hydrated and focused.
Your job? Keep hydration flowing, the station clean, and energy high!
What You’ll Do:
💧 Hydration Management:
✅ 1 Person + 1 Jug Per Table – ensures quick and efficient refills.
✅ Monitor Water Levels – always have enough cups ready.
✅ Set Up Grab-and-Go Cups – keep 3 evenly spaced rows of cups for easy access.
✅ Fill Cups 1/3 Full – just enough for a quick sip, minimising waste.
🔵 Hydration Partner: TBC
🥤 Fill Cups 1/3 Full – use only the designated product and associated cups.
🟦 Place on electrolyte Tables – keep them separate from regular water cups.
⚡ Efficiency & Cleanliness:
📦 Know Your Stock – locate the Ro-Paks for cup storage and refills.
🗑 Keep It Clean – Manage discarded cups and coordinate with cleaning teams.
🔄 Restock Constantly – Refill cups and supplies to prevent slowdowns.
🎤 Athlete Support & Communication:
💥 Stay Energetic! – a quick “Let’s go!” can boost an athlete’s mindset.
🚦 Keep the Flow Moving – avoid crowding by directing athletes smoothly.
🔄 Set Up the Next Shift – brief incoming staff on race flow and stock levels.
Your energy and efficiency keep the athletes fuelled and the race flowing—stay sharp, stay fast, and keep those cups coming!
This is the final checkpoint for racers – where they trade the timing chip on their ankle for a finisher patch.
Your mission? Make it fun, keep it organised, act like they cost $1,000,000 each and let’s aim not to lose a single timing chip!
How to Win the Game:
🏆 100% Chip Recovery! – challenge yourself and your team—zero lost chips!
🎯 Speed & Accuracy – every athlete should get the correct finisher patch (Open or Pro).
🔄 Smooth Exchange – keep the flow moving, no bottlenecks!
What You’ll Do:
⏱ Timing Chip Exchange:
✅ Collect Every Timing Chip as athletes exit the recovery area.
✅ Trade It for a Finisher Patch – Hand out the correct version (Open or Pro).
✅ Use the Wave Start Sheet & Division Time Table to double-check!
📦 Stock & Organisation:
🔄 Monitor Patch Supply – restock from the Ro-Paks as needed.
📍 Keep the Area Tidy – a clean, efficient setup = faster chip returns.
🚧 Area Management & Security:
🚫 No Spectators Allowed – keep the recovery area clear.
📥 Store Timing Chips in Baskets – no loose chips!
🗑 Discard Used Ankle Straps In The Bin Provided – keep it clean.
💡 Pro Tip: Make it a team challenge—can you get every single chip back?
Let’s win this game and keep HYROX running smoothly!
The HYROX Recovery Area is where athletes catch their breath, hydrate, and soak in their achievement after crossing the finish line.
Your role? Keep hydration flowing, the area organised, and the vibe positive!
What You’ll Do:
💧 Hydration Management:
✅ 1 Person + 1 Jug Per Table – ensures fast and efficient water distribution.
✅ Set Up 4 Rows of Cups – easy grab-and-go access for tired athletes.
✅ Fill Cups ¾ Full – enough for solid hydration without excessive waste.
🔵 Hydration Partner: TBC
🥤 Fill Electrolyte Cups ¾ Full – use only the designated product.
🟦 Place on Electrolyte Tables – keep them separate from water cups.
⚡ Efficiency & Cleanliness:
📦 Know Your Stock – locate the Ro-Pac for cup storage and refills.
🗑 Keep It Clean – manage discarded cups and coordinate with cleaning teams.
🔄 Restock & Reset – always have fresh cups ready to go!
🎤 Seamless Shift Handover:
🔄 Brief the Next Shift – update them on stock levels, athlete flow, and area expectations for a smooth transition.
Racers just crushed their race – help them recover, stay hydrated, and feel the HYROX energy all the way to the end!
The HYROX Finisher Photo Wall is where racers have the chance to celebrate their achievement—this is their victory moment!
Your job? Keep the line moving and the vibes high!
What You’ll Do:
🔍 Check Timing Chips – Ensure they’re visible on their ankles for a their race photo.
📸 Direct Athletes – Guide them into the marked black box on the floor for the perfect shot.
🚦 Manage the Flow – Keep athletes moving—once the flash goes, it’s time for the next racer!
🎉 Create a Fun Atmosphere – Bring the energy, hype them up, and make it a moment to remember!
💡 Pro Tip: This area gets busy fast, so clear communication and efficiency are key. Let’s make sure every finisher leaves with an epic shot!
This is a retail experience role at HYROX World (the merch store).
You’ll be fully briefed by the Merch Manager and get ready for a busy day as people line up to purchase memories of their incredible experience.
JUDGES
HYROX Judges play a critical role in upholding the integrity of the race, ensuring that every athlete completes each workout to the official standards.
Your job is to apply the rules fairly, consistently, and confidently, creating a level playing field for all competitors.
Don’t stress… you’ll be provided training at the workstation and you’ll have our Head Judges alongside you.
You can also watch a the short tutorials HERE.
What You’ll Do:
✅ Enforce Movement Standards – ensure athletes perform each rep correctly.
✅ Count Reps & Penalise When Needed – accuracy is key to maintaining fairness.
✅ Stay Alert & Decisive – the race moves fast, so you need to be sharp and confident.
✅ Communicate Clearly – provide clear, professional feedback to athletes.
Judges are the backbone of a fair competition – step up, own the role, and help athletes perform at their best!